SHIPPING POLICY
Delivery Location
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Items offered in this website are available for shipping to addresses in the UAE only.
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Delivery Time
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Expected delivery time is within 7-10 working days. Working days mean Mondays to Saturdays. We do not ship on holidays or Sundays.
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Shipping Costs
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​A fee of AED 30 is charged for all orders across the UAE.
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Damaged Items in Transport
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If there is any damage to the packaging or to the item itself, please contact us immediately.
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Questions
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​If you have any questions about delivery or shipment, please contact us via WhatsApp or send an email to info@thecaramelboutique.com
RETURN & EXCHANGE POLICY
1) We accept returns and exchange for damaged items or incorrect size.
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2) Refunds are not available.
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3) To request for return and exchange, kindly contact us via WhatsApp or send an email to info@thecaramelboutique.com and we will get in touch with you as soon as possible. Please remember to include the following information in your email: name, contact number, order number, and proof of wrong or damaged item for return (for returns).